Please use the appropriate link and follow the instructions below to update your HASP driver:
This means the driver for your HASP key has either not been installed, did not install correctly or needs to be updated for compatibility. If you plan to update your operating system, or have already updated your Operating System and are now receiving an ‘ E rror 33’ or ‘ H0009’ message when accessing Garment Designer, this is a driver communication error.
Ensure that your key is in, and if a driver is installed you will see the version under ‘version’. You can always see which version of the driver you have installed by using the following link. most current version(s) has removed items that we need. Windows users should use version 8.15 of the driver, as the. Mac Users can download and use the most current Hasp drivers. If the link displays an error page, then the installation failed.ĭownload and Install the proper HASP driver: To access your HASP Key information, such as your key ID, you can do so by going to the following link: This link will take you to the admin page with information about your key once the driver is successfully installed. If you plan on using the key on multiple computers or traveling, you will want to attach a small keychain to make it easier to locate and differentiate it from other USB thumb drives you may own.
You do not need to eject the device via your computer, but you can instead pull it out of your computer without any harm coming to the licensing on the dongle. If you have a limited amount of USB ports, some users use a multi-port adaptor in order to plug in additional USB devices. The HASP Key, sometimes referred to as a dongle, allows your computer to recognize and open our software programs, please have it plugged in prior to opening the program. If you do not have the HASP key, then you will be unable to access the software. The USB HASP key must be plugged into the computer during software use, this protects our software from being shared illegally.
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